Hybrid IT Program Manager – Order Management

Posted 2 hours ago

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About the role

  • IT Program Manager overseeing complex programs across IT portfolio for a global technology leader. Driving project delivery and alignment between business stakeholders and technical teams.

Responsibilities

  • Provide technical and program management expertise in planning, execution, and leadership of programs
  • Develop and manage comprehensive project plans, timelines, budgets, and resource allocations.
  • Monitor progress, adjust plans as needed, and ensure timely delivery of high-quality outcomes.
  • Help uncover and coordinate strategic dependencies across teams, both by facilitating Big Room Planning, and through coordination across execution to remove major impediments to accelerate inter-team velocity
  • Act as the primary point of contact for project sponsors, business leaders, and technical teams.
  • Facilitate effective communication between technical and non-technical stakeholders.
  • Provide clear and consistent project updates, including executive-level reporting.
  • Partner with architects, engineers, and product managers to ensure technical feasibility and alignment with standards.
  • Understand and communicate technical dependencies, risks, and trade-offs.
  • Guide teams through technical decision-making while balancing business priorities.
  • Identify, assess, and proactively manage risks and issues that may impact project success.
  • Develop contingency plans and escalate critical blockers as needed.
  • Champion project management best practices, tools, and methodologies (Agile, Scrum, Waterfall, or hybrid approaches).
  • Ensure projects adhere to compliance, security, and quality standards.
  • Identify process improvement opportunities across teams for large-scale delivery and orchestration.

Requirements

  • Bachelor's Degree in Relevant Field
  • Legal authorization to work in the US is required
  • A minimum of 8+ years of experience in project management managing technical or IT-related projects
  • Proven track record of successfully delivering complex, cross-functional projects.
  • Strong understanding of Agile Methodologies
  • High proficiency in project management tools (e.g., Jira, Jira Align, MS Project)
  • PMP, PMI-ACP, CSM, or equivalent certification.
  • Strong understanding of software development lifecycles, cloud technologies, infrastructure, and integration projects.
  • Basic understanding of AI technologies including machine learning, natural language processing, generative AI, and agentic systems, with a focus on their practical applications in project delivery and IT operations.
  • Proficiency in using enterprise-approved AI tools and platforms (e.g., Co-Pilot, GitHub, Claude, Windsurf) to enhance project planning, execution, automation, and data-driven decision-making.
  • Strong cross-functional collaboration skills, with experience leading or contributing to broader digital transformation efforts across diverse teams.
  • Commitment to continuous learning, especially in response to the rapidly evolving emerging technologies relevant to project management and enterprise operations.

Benefits

  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

Job title

IT Program Manager – Order Management

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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