About the role

  • Technical Writer develops and maintains documentation for IT operations at RMC. Collaborating with technical staff to ensure documentation aligns with standards while managing various projects.

Responsibilities

  • Develop, update, and maintain technical procedures, work instructions, and process documentation supporting IT operations and services
  • Collaborate with engineers, system administrators, cybersecurity staff, and other subject matter experts to gather and validate technical information
  • Translate complex technical and operational processes into clear, structured, and usable documentation for internal audiences
  • Ensure documentation complies with organizational instructions, formatting standards, and review/approval requirements
  • Maintain documentation repositories, including version control, document tracking, and approval status
  • Update documentation in response to process changes, system updates, audits, or operational findings
  • Edit and standardize documentation authored by SMEs to ensure clarity, consistency, and completeness
  • Develop and maintain documentation templates, checklists, and standard formats to support consistency across teams
  • Support reviews, walkthroughs, and audits by ensuring documentation is complete and accessible
  • Coordinate with stakeholders to manage document reviews, comments, and approvals through established workflows and tools
  • Use Microsoft Excel or similar tools to support document tracking and organization efforts

Requirements

  • An active Secret Security Clearance must be obtained upon hire.
  • 2-4 years of professional technical writing experience
  • Bachelors degree in related field preferred (not required)
  • Proven ability to write clear, structured documentation for technical audiences
  • Experience working with engineers and technical stakeholders
  • Strong editing, grammar, and information-design skills
  • Familiarity with version control systems and content review workflows
  • Ability to manage multiple documentation projects simultaneously
  • Proficient in Microsoft Office (Word, Excel, Visio)

Benefits

  • *At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees.
  • *RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This also includes a competitive paid vacation package with 11 paid federal holidays. Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package.

Job title

Technical Writer

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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