Technical Claim Director managing complex, multi-party professional liability claims for RLI. Focusing on resolving claims with nuanced expert analysis, problem-solving, and attorney management.
Responsibilities
Proactively and autonomously handle professional liability claims involving design and miscellaneous professional matters
Employee will handle both litigation and pre-litigation disputes to achieve optimum payout results by resolving claims fairly, expeditiously, and economically
Assess and analyze coverage issues on claims, and issue appropriate coverage letters and documentation
Complete timely investigation of claims and post appropriate reserves
Pursue risk transfer opportunities, including dealing with contractual indemnity and additional insured issues
Handle claims in accordance with RLI's Best Practices
Resolve claims in a timely manner to an effective outcome
Travel to and attend mediations and/or settlement conferences as warranted
Requirements
Typically requires a bachelor’s degree in business administration, insurance, or a related field
10+ years of relevant legal or insurance related experience or Juris Doctorate with relevant insurance defense litigation experience
Meaningful experience handling claims under professional liability policies
Superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims
Proactive investigation, risk transfer, claim handling, attorney management, and claims resolution are essential
Superior writing and communication skills to work effectively with insureds, claimants, underwriters, and upper management.
Benefits
Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Training & certification opportunities
Tuition reimbursement
Education bonuses
Job title
Technical Claim Director – Design and Miscellaneous Professional Liability
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