Hybrid Regional Director of Outreach – Southeast US

at Promises Behavioral Health

• Job title: Regional Director of Outreach – Southeast US
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Regional Director of Outreach leading the outreach team in the Southeast US, focusing on behavioral health relationships and ensuring strategic goals are met. Responsibilities include team development, outreach strategy, and stakeholder engagement.

Responsibilities

• Providing leadership, guidance and accountability for the outreach team and the individual representatives assigned as direct reports
• Creating and driving outreach strategy
• Meeting all company and facility goals
• Coaching and developing individuals by providing strategic vision, direction and trustworthy leadership
• Training, managing and retaining a highly competent, remote team
• Understanding the behavioral health industry and the specific outreach skills and approaches that are effective for developing relationships in compliance with applicable laws
• Coaching and teaching practical skills required for team success
• Possessing strong analytical, hiring and recruiting skills to translate data into practical strategies
• Managing a team of outreach professionals
• Recruiting, hiring, training, and developing all outreach professionals within an assigned region
• Supporting and contributing to company and team culture
• Tactical management of all direct reports
• Formal reporting on outreach efforts, planning and execution of the outreach strategy
• Ensuring accurate and complete recording of outreach activities into the CRM
• Delivering accurate forecasts and analytics for leadership
• Coaching and mentoring outreach team members for professional growth
• Working closely with facility management and field outreach professionals for target development and strategy
• Assisting potential clients to access treatment with appropriate understanding
• Complying with all policies and local, state, and federal laws
• Monitoring CRM daily for needed actions and follow-ups

Requirements

• Bachelor's degree or higher in business or job related medical or mental healthcare discipline is preferred
• 5 years of outreach leadership experience is preferred
• 5 years of direct outreach experience preferably in behavioral health or another health-related field
• Working knowledge of the nuances of outreach in the behavioral health field
• Established connections and relationships in the behavioral health field
• Proven track record of implementing and navigating organizational changes with an emphasis on change management.
• Goal-oriented with established track record in leading teams in achieving professional goals.
• A strong leader, ability to inspire, motivate and lead a team to exceed both tactical and strategic objectives
• Positive, solution focused and highly independent
• Relishes working in a high performance-driven environment
• Resourceful, proactive, analytical – ability to teach and be teachable
• Sound decision-making skills
• A natural team player, able to work as part of a multi-disciplinary leadership team to achieve shared goals
• Excellent leadership, communication, humility and interpersonal skills
• High emotional intelligence and the ability to manage complex issues and situations
• Proven ability to resolve conflict and overcome challenges quickly and effectively with minimal disruption
• Highly competent computing skills, particularly with Excel and MS office software
• Strong business acumen and high sense of urgency
• Travel Required up to 80%

Benefits

• 100% Remote Position