Director Sales responsible for B2B sales growth and strategy at a leading cloud ERP provider. Collaborating with executive management to enhance sales performance and team success.
About the role
- Telesales Associate driving customer acquisition and education on investment products for fintech company Risevest. Engaging leads through calls and emails to convert them into funded accounts.
Responsibilities
- Engage marketing-generated, inbound, and outbound leads via phone calls and email
- Educate prospects on Rise’s investment products, benefits, risks, and returns in clear, simple terms
- Qualify prospects based on investment readiness, risk appetite, and funding capacity
- Convert qualified leads into active, funded Rise accounts
- Guide customers through onboarding, KYC, and first deposit processes
- Handle objections related to trust, compliance, FX exposure, security, and investment concerns
- Support customers in selecting suitable investment products based on their goals
- Answer customer questions and address complaints or doubts professionally
- Accurately enter, update, and maintain customer and lead data in CRM tools
- Track follow-ups, deal stages, call activity, and conversion progress
- Meet or exceed monthly sales targets, KPIs, and response-time SLAs
- Collaborate with Customer Success, Product, Compliance, and Sales Operations teams
- Share customer feedback, objections, and insights to improve sales processes
- Go the extra mile to facilitate future sales and long-term customer relationships
Requirements
- Bachelor’s degree in Economics, Finance, Business Administration, Accounting, or a related field is preferred
- 1–3 years of experience in telesales, inside sales, or customer acquisition (fintech experience is a plus)
- Proven track record of meeting or exceeding sales targets, preferably over the phone
- Strong phone presence with persuasive communication and negotiation skills
- Ability to learn financial products quickly and explain them clearly to prospects
- Comfort using CRM tools, digital sales platforms, and telephone systems
- Results-driven, target-oriented mindset with strong follow-up discipline
- Basic understanding of financial or investment products, or strong willingness to learn
- Familiarity with Nigerian retail investors and common FX-related concerns is an advantage.
Benefits
- Health insurance
- Paid time off
- Pension contributions
- Parental leave
- Learning opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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