Service Desk Analyst ensuring efficient technical support delivery at Ki's agile team. Log and resolve service requests while focusing on user satisfaction and team collaboration.
About the role
- Analista de Políticas de Crédito na Riachuelo respondendo pela gestão da carteira de crédito e propondo soluções para resultados. O trabalho envolve análise de dados em um ambiente dinâmico.
Responsibilities
- Co-responsible for managing the credit portfolio, card offerings, and other products such as loans and payroll-deductible (consigned) loans;
- Will propose and develop solutions to maximize portfolio results through the use of new data and quantitative methods;
- Prepare analyses that support the implementation of new policies for the products managed by the area;
- Work in a dynamic, multidisciplinary environment;
- Work with the understanding and manipulation of key credit risk metrics.
Requirements
- Bachelor's degree in a quantitative field or related area (e.g., mathematics, statistics, engineering, economics);
- Knowledge of database manipulation/experience working with databases;
- Experience with credit policy development and implementation.
Benefits
- Health insurance;
- Dental insurance;
- Meal allowance (meal voucher);
- Food/grocery allowance;
- Gympass membership;
- Childcare assistance;
- Cultural allowance (culture voucher);
- Work-from-home stipend;
- Profit-sharing (PLR - Participation in Profits and Results);
- Private pension plan;
- Group life insurance;
- Educational partnerships;
- Discounts at Riachuelo.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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