Service Desk Analyst ensuring efficient technical support delivery at Ki's agile team. Log and resolve service requests while focusing on user satisfaction and team collaboration.
About the role
- Analista de Remuneração SR at Riachuelo connecting performance and remuneration through incentive programs and salary cycles evolution. Join a dynamic and strategic team in the fashion industry.
Responsibilities
- Structure and manage incentive programs (short-, medium- and long-term), linking performance and compensation;
- Support and enhance salary cycles, including merit programs, promotions and review of job and salary structures;
- Participate in strategic compensation projects with an analytical perspective and the ability to propose evidence-based solutions;
- Conduct benchmarking studies, market analysis and salary range reviews;
- Support HR Business Partners and leadership in compensation decisions with technical rationale and business insight;
- Work on recognition strategies and total rewards, connecting data, culture and results;
- Translate analyses into clear executive materials with data, storytelling and strategic recommendations.
Requirements
- Solid experience in compensation;
- Practical knowledge of short-, medium- and long-term incentive programs;
- Proficiency in advanced Excel and Power BI;
- Knowledge of methodologies such as Mercer, Towers Watson, Korn Ferry or similar is desirable;
- Strategic, analytical profile with autonomy and strong communication skills with leadership;
- Ability to operate in a dynamic environment, with business acumen, curiosity and critical thinking;
- Hybrid work arrangement with availability to be on-site twice a week at the headquarters (Butantã, São Paulo).
Benefits
- Health insurance;
- Dental insurance;
- Meal voucher;
- Food allowance;
- Gympass;
- Childcare assistance;
- Culture voucher;
- Work-from-home allowance;
- Profit-sharing (PLR);
- Private pension plan;
- Group life insurance;
- Educational partnerships;
- Employee discounts at Riachuelo.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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