Director of Customer Success overseeing strategy execution and team leadership at Float. Leading customer growth initiatives for the fintech company's business finance platform.
About the role
- Assistente de CRM operando campanhas de marketing para Riachuelo. Atuando na criação, disparo e análise de campanhas de push, e-mail e SMS para clientes.
Responsibilities
- Operate the Insider platform (or similar tools) to create and send push, email, and SMS campaigns to customers;
- Create automated customer journey sequences within the platform;
- Generate reports to validate and support campaigns, ensuring everything is functioning correctly;
- Test and validate campaigns, maintaining regular interaction with marketing and product teams.
Requirements
- Bachelor’s degree in progress or completed in related fields;
- Intermediate knowledge of Microsoft Office suite;
- Experience with Insider or similar platforms (Salesforce, Marketing Cloud, RD Station, Oracle Responsys);
- Previous experience in CRM (including internships) is a significant plus;
- Ability to learn new tools and processes quickly;
- Curious, investigative, and dynamic profile;
Benefits
- Health insurance;
- Dental insurance;
- Meal or food allowance;
- Telemedicine;
- Gympass;
- Partnership with Sesc;
- Home office allowance;
- PPR – Profit Sharing Program;
- Private pension plan;
- Group life insurance;
- Pharmacy discount program;
- Educational partnerships;
- Online learning platform;
- Discounts at Riachuelo.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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