Intern supporting Customer Success Management in AI optimization software. Engaging with international clients to enhance their production processes using innovative software.
About the role
- Data Client Success Specialist at Haymarket Media coordinating between data reporting and sales teams. Requires data analytics background and strong communication skills in a hybrid setting.
Responsibilities
- Partnering with the Data Client Success Manager, support the coordination between client and internal teams
- Communicate with sales and external clients on a regular basis to explain our data capabilities and collect requirements
- Review client specs with internal data/analytics teams as part of standard reporting
- Track client data requests and follow up with internal team on status
Requirements
- 1-3 years related experience
- Background in data and client management
- Knowledgeable in Google and MS products, specifically Sheets and Excel
- Experience with Salesforce, and project management tools
- Exceptional organizational and communication skills and ability to think creatively for solutions
- BS/MS degree in related field (or equivalent training and experience)
Benefits
- Paid annual vacation, holiday and sick time off
- Comprehensive health plans including medical, dental and vision
- Competitive 401(k) investment options and generous company matching program
- Life insurance
- Commuter benefits
- Employee referral awards
- Tuition reimbursement
- Training opportunities through industry-recognized programs
- A creative and passionate workplace and a fun, collaborative team environment
- Three Week “Work from Anywhere” benefit, to ensure work life balance
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