Product Business Analyst defining products for the railway sector and working with operational stakeholders. Leading analysis to deliver solutions that improve rail operations through technology innovation.
Responsibilities
You will play a pivotal role in shaping and defining the products we take to market, working closely with Product Strategy, senior operational stakeholders and Software Development.
Lead analysis
Challenge assumptions
Apply judgement to ensure solutions deliver genuine operational value
Own the discovery and articulation of customer and operational needs, explicitly recognising differences between users, influencers, and buyers.
Identify pain points, risks, and opportunities for value creation within safety- and performance-critical operational contexts.
Ensure product solutions and interfaces remain intuitive and effective in high-pressure, real-time operational environments.
Dig deeply into the operational needs underpinning high-level product strategy, questioning assumptions to uncover true business needs.
Translate strategic intent into clear, outcome-driven product requirements, inclusive of capability needs and user interactions.
Define requirements, identifying and articulating difficult trade-offs.
Partner with Product Strategy to analyse market trends, customer feedback, and product performance metrics.
Use evidence to inform product design decisions, feature prioritisation, and roadmap evolution.
Work closely with Product Strategy to clarify product roadmaps and support feature prioritisation.
Lead analysis activities from concept through product design, enabling effective iterative delivery.
Translate complex and sometimes conflicting stakeholder needs into clear, actionable product and design intent.
Communicate analysis, rationale, and recommendations confidently to both technical and non-technical audiences.
Enable informed decision-making, not just delivery execution.
Requirements
Strong critical and analytical thinking capability, demonstrated through independent problem definition and decision-making in complex operational contexts.
Demonstrable experience influencing product direction and prioritisation, including defining problem statements, evaluating options, and making trade-offs
Proven ability to operate effectively where requirements are unclear, contested, or evolving, while maintaining momentum and clarity.
Experience leading analysis from initial problem exploration through to product and solution design for technology-enabled products.
Confident working with and constructively challenging senior stakeholders, using evidence and structured thinking to influence outcomes.
Practical experience working in Agile environments, with a clear focus on outcomes, value, and usability.
Strong business acumen combined with demonstrable customer and user empathy, evidenced by solutions that improved operational outcomes.
Desirable: Experience working in operationally critical or regulated domains such as transport, utilities, infrastructure, healthcare, or similar environments.
Desirable: Exposure to safety-, risk-, or performance-critical systems, where analysis quality directly impacts operational decision-making.
Benefits
A meaningful role in a growing rail technology business with real industry impact
Hybrid working
27 days annual leave in addition to public holidays
3 “privilege days” scheduled between Christmas/New Year
Pension plan with matched contributions from 5%-8%
Private Healthcare that covers you and your immediate dependents
Group Income Protection cover
Life Assurance
Enhanced maternity, paternity, and adoption policies
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