Account Manager for Spanish-speaking B2B customers in renewable energy sector. Driving growth through customer engagement and collaboration with development teams.
Responsibilities
Be the go-to contact for our diverse range of B2B customers, including solar installers and utilities in the Mexican market
Leverage customer feedback to enhance our software, in close collaboration with our development team
Continuously improve customer experience and streamline processes
Identify and capitalize on upselling opportunities and seek out potential partnerships, staying ahead of industry developments
Strategically plan and implement projects that drive Reonic's growth and innovation
Requirements
C2-level Spanish proficiency
Strong knowledge of software sales, preferably in fast-paced environments like startups or scale-ups with a SaaS product
Experience in B2B customer service or success, with a strong emphasis for engaging directly with customers
Technical background e.g. (industrial-) engineering
Based in Sao Paolo, with a strong understanding of the Mexican and LATAM markets
Excellent communication and presentation abilities in Spanish and English
Benefits
Be part of a fast-growing company that’s making a tangible impact in the renewable energy sector
A pivotal role in a fast-growing VC-backed startup building a product already loved by 1400+ paying B2B customers
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