Business Analyst in AI - enabled healthcare platform leading credentialing reimagination. Focused on AI - assisting workflows and innovative design for healthcare technology.
About the role
- Senior Business Analyst role focusing on driving process improvement and value identification for customers at Elsevier. Collaborating with teams to document processes, gather requirements, and implement solutions.
Responsibilities
- Partner with business and product teams to document current business process and challenges, recommend process improvement and design future state processes
- Gather business requirements, high level user stories and acceptance criteria
- Maintain stakeholder expectations and raise appropriate issues to project managers as necessary
- Develop “trusted advisor” relationship with senior stakeholders through effective communication
- Work with technology teams to produce detailed user stories and acceptance criteria to support development and QA teams
- Perform analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability
Requirements
- Proven experience in process modelling (BPMN standard), eliciting business requirements, and translating them into clear user stories and acceptance criteria
- Solid understanding of software development methodologies, platforms, and tools
- Demonstrated ability to plan and facilitate small to medium-sized workshops
- Strong verbal and written communication skills, enabling effective engagement across all organisational levels, including the production of high-quality process documentation
- Hands-on experience working in agile environments using recognised delivery frameworks such as Agile, Scrum, and Kanban
- Experience performing the Business Analyst role across the full software development lifecycle
- Experience with Lead-to-Cash processes and Salesforce
- Exposure to data analytics and data-driven decision-making and familiarity with tools such as Jira, Confluence, Slack, Microsoft Office, and Microsoft Teams
Benefits
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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