Business Analyst focusing on business process design and architecture improvements. Collaborating with development teams to enhance customer experience through thorough documentation.
Responsibilities
Planning and designing business processes
Assist in formulating recommendations to improve and support business activities
Work on system designs and business architecture
Collaborate with development and system SMEs
Support Development and Quality Assurance efforts as needed
Lead the development of new client interfaces while simultaneously assisting with maintenance of existing interfaces
Documenting business requirements and specifications
Ensure that all details around product development are captured in documents and stored in a structured format
Identify improvement opportunities in the product for improved customer experience
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