Vice President of GSI Partnerships at Uniphore, managing strategic GSI alliances for AI solutions. Focusing on partnership development, sales strategies, and team leadership.
About the role
- Account Manager at LexisNexis Risk Solutions supporting sales team and ensuring customer satisfaction in multiple states. Managing administrative tasks, customer service, and sales strategies.
Responsibilities
- Provide exceptional customer service by responding to customer inquiries, providing product information, and resolving issues.
- Coordinate with other departments to ensure timely delivery of products and services to customers.
- Assist the sales team to improve customer satisfaction, including issue resolution, billing, invoicing, order processing, legal coordination, and contract implementation.
- Onboard and execute sales closes and navigate any roadblocks.
- Develop and maintain relationships with the sales team, key customers, and stakeholders.
- Identify opportunities for process improvements within the sales team and implement best practices.
- Provide support for onboarding and all steps of the sale.
Requirements
- Demonstrate a comprehensive understanding of sales processes and procedures.
- Experience working with CRM systems and other sales tools.
- Ability to work independently and prioritize tasks effectively.
- Excellent communication and interpersonal skills.
- Ability to analyze data and generate reports using Microsoft Excel or similar software.
- Detail-oriented and able to manage multiple projects simultaneously.
- Dedicated customer service focus and determination to achieve outstanding outcomes.
Benefits
- country specific benefits for employee well-being and happiness
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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