Analista de Excelência Operacional ensuring operational excellence at Reis Advogados. Leading improvement initiatives and generating performance reports for strategic alignment.
Responsibilities
Monitor productivity and lead meetings with internal managers;
Lead improvement initiatives, identifying opportunities to optimize work and ensuring alignment with strategic objectives;
Assess operational and team performance;
Produce detailed operational and quality performance reports;
Review and adjust goals and strategies as needed, monitoring changes in the business environment and customer needs;
Improve and maintain management rituals and their evolution;
Apply PDCA and SDCA methodologies to achieve business objectives (customer satisfaction and productivity);
Manage capacity and headcount planning (installed capacity);
Act as a liaison with IT to translate identified needs into technical requirements, bridging business and technology language;
Partner with the Projects team to adopt new technologies to improve performance and reduce costs;
Seek insights for innovations (technological or otherwise) to contribute to business development.
Requirements
Education: Bachelor's degree in Production Engineering, Business Administration, or related fields;
Professional experience in strategic planning, performance analysis and monitoring, and continuous improvement;
Knowledge: Advanced Excel, quality tools, PDCA, Kaizen, and Change Management (Power BI is a plus);
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