Head of Operations overseeing operational management for a mid - sized company in the healthcare sector. Ensuring quality and efficiency in production, technology, and logistics.
RG
Hybrid Digital Operations & Tool Manager – Process Optimization, Automation
Posted 1 hour ago
About the role
- Digital Operations & Tool Manager enhancing internal systems and processes in a hybrid work environment. Collaborating with teams to optimize workflows and tool usage across REGION10 GROUP GmbH.
Responsibilities
- Central responsibility for maintaining and developing internal tools such as HubSpot, Aircall, Jira, Confluence, Dropbox, SharePoint, Easybill, and more.
- Analyze, automate, and document processes — e.g., using Make.com or native tool integrations.
- Optimize internal workflows through cross-tool logic, automations, and clear ownership.
- Collaborate with all teams (Sales, Support, Development, Administration, Management) to collect internal requirements in a structured way.
- Implement and train users on new systems, including access rights management, system architecture, and process documentation.
- Monitor and continuously improve existing tool landscapes and data flows.
- Provide operational support for tool- and process-related questions (e.g., ticketing, CRM usage, data flows).
Requirements
- Experience in tool management, digitalization, IT-related process optimization, or automation.
- Solid knowledge of common cloud/SaaS systems (e.g., HubSpot, Jira, Make, Dropbox, SharePoint, Easybill).
- Strong understanding of processes and data flows — you spot patterns, gaps, and improvement potential.
- Analytical mindset, structured working style, and high degree of ownership.
- You are a true 'bridge builder' between technology, people, and processes.
- Very good German language skills; preferably also good English skills.
Benefits
- €1,000 welcome bonus for your successful start with us.
- State-of-the-art equipment — work with high-quality hardware from Apple, Dell & Logitech.
- Creative freedom in a central, key role — you will make a real impact.
- Home office & remote options — work where you are most productive.
- Flexible hours with time tracking — flexibility with structure.
- Free specialty coffee and soft drinks in the office.
- Cafeteria with breakfast & lunch — freshly prepared daily at a low flat rate.
- Rooftop terrace — ideal for breaks, brainstorming sessions, or evening sunsets.
- Team events such as summer party & Christmas celebration.
- Individual training and development opportunities — for your professional and personal growth.
- Free parking & good transport connections.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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