Insurance Educator providing education and guidance about health insurance to DaVita patients. Involves direct interaction with patients and clinical teams in a hybrid work environment.
About the role
- IT Operations Coordinator facilitating IT operations within a hybrid role; focused on coordination and support. Responsibilities include managing IT queries and systems efficiently.
Responsibilities
- Coordinating day-to-day IT operations across the business
- Acting as a primary point of contact for IT-related queries and issues, triaging and progressing as appropriate
- Working with outsourced IT support partners to ensure effective helpdesk delivery and issue resolution
- Monitoring and escalating support issues where required to maintain service quality
- Procuring and coordinating end user IT equipment such as laptops, mobiles, and peripherals
- Managing IT onboarding and offboarding processes for starters and leavers, including equipment provision and access
- Supporting and administering core business systems and platforms, including Microsoft 365 and business applications
- Supporting the maintenance and organisation of SharePoint sites, content, and structures
- Assisting with Microsoft licensing administration, including licence assignment and user access
- Supporting user administration tasks such as profile updates, group membership, and access changes
- Working closely with colleagues to understand operational needs and improve how systems and processes are used
- Liaising with external suppliers and service providers where required
- Supporting system adoption through clear guidance, documentation, and user support
- Supporting the delivery of business IT projects, including user communications and change support for new platforms
- Assisting with the rollout of cyber security and information security initiatives across the business
- Maintaining accurate records, documentation, and operational processes
Requirements
- Experience in an operational, systems, or coordination role
- Confidence working with business systems or CRM platforms
- Some experience working with Microsoft 365 and SharePoint
- Experience coordinating with third party suppliers or service providers
- Strong organisational and communication skills
- The ability to work independently while knowing when to seek guidance
- A practical, problem solving mindset
Benefits
- Fixed-term maternity cover
- Structured onboarding plan
- Ongoing guidance from IT Director
- Support for professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Healthcare Operations Manager at DaVita overseeing outpatient clinic operations and improving patient care. Managing financial performance and leading a clinical team for optimal results.
Process Operations Technician Apprentice at BASF making an impact on sustainability through crop protection products. Hands - on role involving loading/unloading and monitoring processes while pursuing academic qualifications.
Transformation Operations Manager at Grant Thornton helping organizations implement supply chain strategies. Lead major transformation initiatives with expert consulting guidance and client collaboration.
Leading global HR team supporting Total Rewards operations, focusing on data management and well - being services. Collaborating with the HR department and external vendors on complex issues.
Associate Director managing workforce operations and recruiting at Tarter Krinsky & Drogin LLP. Ensuring effective deployment and management of legal support workforce.
Branch Operations Supervisor at Columbia Falls, aiding in operational duties and supervising the branch staff to enhance service delivery.
Jr. JFK Logistics & Operations Agent coordinating freight for live events. Collaborating with clients and vendors for successful project execution in logistics.
Deputy Director overseeing data systems and operations for Bread for the World. Leading strategic initiatives to ensure effective fundraising and programmatic efficiency.
Operations Delivery Manager at Fast Lane overseeing event and logistics management with responsibilities in scheduling, coordination, and collaboration.