Systemadministrator focusing on ACD technology in a hybrid work environment. Supporting the setup and maintenance of ACD systems for a team of 6,000 in Magdeburg.
Responsibilities
analysierst, planst und bereitest den Einsatz neuer Technologien vor
verantwortlich für Installation der ACD-Anlagen (von der Entwicklung über die Konzeption bis hin zur Montage und Inbetriebnahme)
übernimmst den Betrieb der ACD-Anlagen (Administration, Wartung und Pflege)
bearbeitest Störungsmeldungen im 2nd-Level Support und koordinierst ggf. den 3rd-Level Support
Requirements
(Fach-) Hochschulabschluss der Informationstechnik oder eine abgeschlossene Berufsausbildung auf dem Gebiet der Informations-/Kommunikationstechnik
bereits erste Berufserfahrung und Kenntnisse im Bereich ACD-Technik, DV- und Netzwerktechnik, Programmier- und Skriptsprachen
gute Deutschkenntnisse und gute Englischkenntnisse (mindestens B2-Niveau)
Benefits
Home Office Möglichkeit
finanzieller Zuschuss zum Deutschland- oder Jobticket
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