Customer Operations Representative overseeing daily operational functions at Redwood Logistics. Providing excellent customer service while managing workflow for designated accounts.
RL
Redwood Logistics
Currently Hiring
About the company
Redwood Logistics, a modern 4PL provider headquartered in Chicago, Illinois, has been delivering solutions for moving and managing freight for over 20 years.
Our offerings include digital freight brokerage, flexible freight management, and supply chain integration services through RedwoodConnect, a no-code, cloud-based platform that enables customers to seamlessly integrate existing systems and add new functionalities as they expand.
With approximately 1,000 associates, about half specialize in logistics operations and management, while the other half are experts in supply chain technology and digital solutions.
Redwood has a strong presence in North and South America, including over 115 technical and operational resources across Brazil, Colombia, and Mexico, and a robust network of partners across EMEA and APAC, enhancing its global reach.
Since 2010, Redwood has been providing comprehensive 4PL solutions that include engineering and solution design, system implementation and integration (TMS/WMS/GTM), API pipeline design, supply chain orchestration, and carrier and trading partner connectivity.
It also offers access to a broad range of commercially available technology solutions, including composable freight tech.
Open jobs
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25 jobs found
Client Logistics Coordinator assisting in daily operations and customer support for Redwood's logistics services. Requires bilingual skills in English and Spanish with a focus on customer service and logistics systems.
Auditor handling freight payment and audit within Managed Services at Redwood Logistics. Processing and auditing carrier invoices efficiently while ensuring compliance with contracts.
Southern Border Carrier Sales and Operations Rep for Redwood Logistics overseeing carrier relationships and negotiating freight rates with motor carriers, targeting profitability and customer satisfaction.
Account Manager managing diverse client portfolios focusing on retention and operational excellence in logistics. Working with cross - functional teams and leading strategic business reviews to support client needs and execution.
Senior Software Engineer developing AI - enabled products for brokerage and managed services platforms at Redwood Logistics. Leading scalable features and collaborating across teams for digital logistics operations.
Software Engineer at Redwood Logistics maintaining and enhancing brokerage technology platforms. Focus on stability, automated testing, and system reliability in a hybrid work environment.
Software Engineer ensuring stability and performance for brokerage technology platforms. Focused on automated testing, incident response, and system improvements in hybrid work environment.
Client Logistics Coordinator providing exceptional customer service and managing operations for logistics clients. Learning transportation management systems while solving customer issues and building relationships.
Analyst analyzing, interpreting, and building reports from complex data sources at Redwood Logistics. Collaborating with cross - functional teams to make data - driven recommendations and streamline operations.
Supply Chain Analyst at Redwood Logistics developing cost - effective client solutions through data analysis and support for customer carrier strategy projects. Collaborates within a hybrid work environment in Chicago.
Account Manager managing diverse client portfolios at Redwood Logistics focusing on customer retention and health. Leading performance through KPI monitoring and driving customer satisfaction and strategic initiatives.