Operations Manager enhancing efficiency and quality of service at a global accounting firm. Leading operational processes and strategic initiatives in a hybrid work setup.
Responsibilities
Oversee operations management to enhance efficiency, effectiveness, and quality of service delivery.
Collaborate with teams to develop and implement strategic initiatives that align with organizational goals.
Organize leadership team calls, meetings, and ensure smooth execution of operational plans.
Analyze operational data to identify areas for improvement and provide actionable recommendations.
Manage project timelines, resource allocation, and monitor performance to ensure successful completion.
Mentor staff, leveraging their strengths, coaching for growth, and developing their operational skills.
Foster a culture of accountability, integrity, and continuous improvement.
Engage with stakeholders to align operational goals with broader business objectives.
Requirements
Bachelor's degree in Accounting, Business Administration, or related field.
7+ years of solid experience in operations management, assurance, or a related role.
Professional accounting certification (e.g., CPA) preferred.
Strong leadership skills with experience mentoring and developing teams.
Proven ability to manage complex projects and operational initiatives.
Analytical skills to interpret data and provide actionable insights.
Knowledge of audit concepts, regulatory requirements, and professional standards.
Excellent interpersonal and communication (written & verbal) skills.
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