Director of Account Management at Mad Mobile leading customer success strategy and revenue growth in SaaS. Fostering executive relationships and optimizing customer satisfaction and retention metrics.
About the role
- Senior Key Account Manager developing customer strategies to drive sales and maintain partner relationships. Focused on achieving sales goals in the highly competitive FMCG industry.
Responsibilities
- Development and implementation of a forward‑looking customer strategy that drives sales, profit, and successful trade negotiations.
- Build and maintain strong relationships with a range of partners across the customer ecosystem.
- Leverage data from multiple sources to craft compelling narratives and inform strategic business decisions.
- Take ownership of the P&L and lead your accounts to success by exceeding targets across all product categories.
Requirements
- Minimum bachelor’s degree in Business Administration (or equivalent) with a focus on Marketing/Sales
- At least 5 years of experience in sales with major customers, preferably in the FMCG sector
- Strong knowledge of the 4Ps and proven practical experience
- Proficient in Excel, PowerPoint and Nielsen Nitro (or comparable tools)
- Fluent in German and English (at least C1)
- French is an advantage but not required
Benefits
- Parental benefits
- Employee Assistance Program to support mental health
- Global life insurance for all employees
- Equity/share programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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