Accessibility Training Delivery Manager leading and facilitating accessibility training programs for clients at Recite Me. Focused on developing sustainable accessibility capability and understanding across organizations.
Responsibilities
Own, plan, develop and execute our client centred accessibility training strategy, delivering both scalable, repeatable on-demand training and bespoke programmes for designers, developers, content authors, product owners, and leadership teams, with clear commercial focus.
Work closely with the Customer Success team to coordinate, manage, and track client training programmes, including scheduling, attendance, completion, and follow-up activity. This will involve providing clear strategic reporting on the success of training programmes whilst identifying opportunities for further development.
Support the development and maintenance of structured training pathways aligned to client maturity, onboarding stages, and Recite Me services.
Innovate and utilise technology to deliver scalable and sustainable training, including the effective use of Learning Management Systems (LMS) and digital learning platforms.
Contribute to the creation, refinement and most importantly the accessibility of training materials, ensuring content meets accessibility standards and reflects current best practice.
Adapt training delivery methods to support different learning preferences, accessibility needs, and organisational contexts.
Use an insights driven approach to continuously improve content quality by using key metrics gathered across multiple touch points to identify what’s working and what’s not.
Collaborate with accessibility specialists and consultants to ensure training aligns with real-world accessibility barriers, audit findings, and remediation guidance.
Stay up to date with developments in accessibility standards, assistive technology, and inclusive learning practices, feeding insights back into training design.
Work with our Recite Me Partnership network to source and manage external training providers for specialist programmes.
Requirements
IAAP certification (e.g. CPACC, WAS, or equivalent) desirable but not essential.
Practical experience applying digital accessibility standards in real-world contexts.
Strong understanding of WCAG and the ability to explain requirements clearly in plain language.
Confident in public speaking engagements and facilitating group sessions in a client facing setting.
Confident using assistive technologies to demonstrate accessibility barriers and solutions.
Experience delivering training, workshops, or structured learning sessions (virtual and/or in person).
Ability to translate accessibility findings into practical, role-specific guidance.
Working knowledge of HTML and common accessibility-related issues.
Familiarity with accessibility considerations for documents, including Word, PowerPoint, and PDFs.
Experience supporting and enabling teams to improve accessibility practice over time, underpinned by market-driven insight into commercial accessibility training, identifying, curating high-impact courses that drive engagement, and owning the scoping, creation, and management of training content and materials.
Benefits
Up to 2 days working from home per week (if office based)
25 days holiday plus Bank Holidays
10 days ‘workcation’ – a short working day from anywhere in the world
Free onsite parking (for office-based employees)
Health Plan + Death in Service
Company pension scheme
Regular team events and Recite Me Relax Days
Electric Vehicle Scheme
Onsite physio, healthy snacks, and drinks (office-based)
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