MSL managing key opinion leader relationships for biopharmaceutical company. Providing scientific exchange and support for Medical Affairs activities in a hybrid work environment.
About the role
- Senior Director of Growth Operations at Real Chemistry leading operations to optimize intake and data processes. Collaborating with cross-functional teams to improve efficiency in growth strategy execution.
Responsibilities
- Own and manage centralized growth operations, including intake processes, data capture, systems inputs, and workflow coordination.
- Evaluate and optimize existing processes, identifying gaps, redundancies, and inefficiencies.
- Drive day-to-day execution of growth workflows across cross-functional teams.
- Partner with sales ops, technology, and data teams to ensure systems are implemented, aligned, and consistently used.
- Promote strong communication and collaboration across internal teams.
- Support leadership with accurate, timely reporting.
- Establish operating rhythms, documentation, and governance.
- Champion process adoption and change management.
Requirements
- 8-10+ years of experience in healthcare, life sciences, or professional services.
- Experience building or optimizing centralized operational workflows.
- Strong cross-functional partnership and influence skills.
- Excellent written and verbal communication skills.
- Ability to improve operational efficiency while maintaining flexibility.
Benefits
- Health insurance
- Generous holiday and paid time off
- Options for private medical, dental, and vision plans
- Mental wellness coaching and support
- Access to more than 13,000 online classes with LinkedIn Learning
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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