About the role

  • Provides education and support for breastfeeding to WIC clients in Naples and Immokalee, Florida. Assists in classes, maintains documentation, and manages client caseloads.

Responsibilities

  • Provides breastfeeding education and support to Special Supplemental Nutrition Program for Women, Infants and Children (WIC) clients in various locations throughout the county
  • Educate WIC pregnant, breastfeeding, and postpartum mothers and family members on breastfeeding-related issues in assigned sites and by telephone
  • Provide basic breastfeeding information and support to WIC mothers to help them to successfully establish breastfeeding, overcome common barriers to breastfeeding, and prevent and handle common breastfeeding problems or concerns
  • Assist in breastfeeding classes and facilitating support groups
  • Maintain the breastfeeding warmline after hours; triage, give appointments and/or counsel as appropriate
  • Document breastfeeding contacts in the FL-Wise system in accordance with department policy
  • Manage caseload of assigned WIC clients and contact clients according to established procedures, maintaining client confidentiality
  • Assist the local WIC agency in outreach, promoting breastfeeding through special projects and duties as assigned

Requirements

  • High School Diploma or GED
  • Willing to be on-call nights and weekends (until 9 p.m. nights, 8 a.m. to 9 p.m. weekends)
  • Valid Florida Driver’s License
  • Reliable transportation that you are willing to use for work-related purposes
  • Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency
  • Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties

Benefits

  • State of Florida 401(a) FICA Alternative Plan (mandatory)
  • Participation in state group insurance (upon meeting eligibility requirements)
  • Workers’ Compensation (mandatory, if needed)
  • Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
  • Deferred Compensation (voluntary)
  • Employee Assistance Program (voluntary)

Job title

Family Support Worker

Job type

Experience level

Mid levelSenior

Salary

$15 per hour

Degree requirement

High School Diploma

Location requirements

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