Supporting insurance operations and managing claims processes at RD Saúde. Analyzing proposals, ensuring compliance, and maintaining internal procedures in a hybrid work environment.
Responsibilities
Support operations across insurance lines: Property Insurance (Operational Risk/Property), Domestic Transportation, Fleet Auto, Directors & Officers (D&O), General Liability, Surety, Cyber, etc.
Open claims files/notifications and follow all handling until closure.
General claims control, reporting provisions for recoverable losses.
Analyze insurance proposals and renewals — review policy wording and coverage rules.
Monitor issuance of insurance policies and resolve any pending issues until the policy is effective.
Request issuance of endorsements/coverage riders and/or changes to insured items on policies.
Monitor and fulfill internal requests, assessing needs for adjustments or maintenance of insured limits.
Ensure compliance with insurer and internal SLAs for policy maintenance.
Create and continuously review departmental procedures, ensuring full compliance with internal regulations and communicating them across the company.
Requirements
Bachelor's degree (required)
Intermediate knowledge of Microsoft Office (Excel and PowerPoint)
Accounting knowledge — expense recovery
Experience with SAP (plus)
Benefits
Medical insurance (monthly payroll contribution + co-payment)
Dental insurance
ID Conecta — telemedicine at no cost to the employee
Pharmacy benefit
Therapy (psychological support)
Physical health and wellness platforms
On-site restaurant
Transportation voucher (3% employee contribution)
Free shuttle service from Osasco bus terminal and Butantã metro station
Life insurance
Gympass
On-site gym at headquarters/campus
RD University (corporate learning platform)
NiveRD — day off
Profit sharing (PLR)
Flexible schedule
Hybrid work arrangement (4 in-office days / 1 remote)
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