Service Desk Analyst ensuring efficient technical support delivery at Ki's agile team. Log and resolve service requests while focusing on user satisfaction and team collaboration.
About the role
- Real estate analyst managing contracts and landlord relationships while updating SAP RE system. Collaborating with legal teams and ensuring compliance in property management at RD Saúde.
Responsibilities
- Respond to landlords and store contacts via ServiceNow, the Landlord Portal and the Real Estate Management team email, addressing matters related to property management, payments, contracts, and other issues.
- Draft notifications and standard-form templates, ensuring clarity and accuracy of communications.
- Renegotiate contracts and handle requests for site/branch changes, acting as intermediary with Legal and managing the entire process schedule — from draft request to system implementation — ensuring legal security and compliance.
- Participate in meetings with property owners and mediate matters related to property regularization and maintenance, maintaining cordial and professional relationships.
- Update real estate records in the SAP RE system, ensuring all information is correct and up to date.
- Validate rent provisions and manage the financial aspects of subleases, ensuring accuracy and timely compliance.
- Monitor owner registrations and act as PMO for processes within the Real Estate Management area, primarily regarding leases/arrangements and accounting processes that interface with other departments.
- Deliver monthly presentations to the team covering topics related to service operations.
- Register new contracts in SAP RE, ensuring information accuracy according to the contract and possession addendum.
- Ability to work with high volumes and multitask, ensuring efficiency and compliance with SLA deadlines.
Requirements
- Proven experience with SAP RE, real estate management and contracts
- Microsoft Office - intermediate level; proficiency in Excel, PowerPoint and other Office tools
- Experience with lease contracts and SAP RE
- Bachelor's degree in Administration, Accounting, Law or related fields
Benefits
- Medical coverage (monthly payroll cost + copayment)
- Dental coverage
- ID Conecta - telemedicine at no cost to the employee
- Pharmacy benefit
- Therapy
- Physical health and wellness platforms
- On-site cafeteria
- Transportation voucher
- Life insurance
- Gympass
- RD University
- NiveRD - day off
- Profit sharing (PLR)
- Christmas hamper
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Due Diligence Analyst responsible for KYC onboarding and compliance processes in a hybrid working environment. Supporting the French business with expertise in AML policy requirements and relationship management.
Senior IT Analyst managing IT vendor governance and contract lifecycle at iA Financial Group. Focused on performance optimization, compliance, and maximizing non - financial benefits.
Investigative Analyst conducting detailed research, analysis to identify fraud and assess risk. Supporting investigative decision - making for the Providencia Group in El Paso or Weslaco, TX.
Background Check Analyst conducting vetting and background reviews for safety and wellness checks. Collaborating with multidisciplinary teams to analyze sensitive information and make sound decisions.
Sr. Benefits Analyst managing AV’s benefits administration and compliance while supporting employee experience. Collaborating with Payroll, Finance, Legal, HR Business Partners, and vendors for accurate plan operations.
Analyst role in strategy consulting team providing insights through qualitative and quantitative data analysis for diverse client projects at Brave Bison.
Contract & Onboarding Operations Lead managing MPS and MDS onboarding for NA AMS region. Serving as a key Subject Matter Expert ensuring operational excellence and compliance.
Reconciliation Analyst assisting with account reconciliation and analysis at Fiserv. Collaborating with cross - functional teams to implement solutions and drive positive change.
Senior Quality Assurance Analyst ensuring high quality standards while supporting multidisciplinary game development teams. Proactively identifying and implementing testing supports for quality improvements in new games.