Senior Manager IAM Metric Insights managing metrics and performance in Identity and Access Management. Delivering insights and reporting to enhance security posture for RBC's Global Security team.
Responsibilities
Manage IAM metrics portfolio to identify automation opportunities
Challenge value of existing metrics to drive continuous improvement
Review IAM processes to implement new metrics that add measurable value
Deliver monthly governance and risk reports providing an integrated view of IAM control performance
Communicate IAM metric results, action plans, and performance insights to enterprise stakeholders
Manage Identity and Access Management (IAM) Enterprise Lifecycle Governance Model and forum
Requirements
5+ years of experience in a comparable role
Proven track record of identifying actionable insights and presenting findings to senior leadership
Advanced analytics expertise to identify trends and develop actionable remediation plans using Excel, Tableau, or Power BI
Ability to translate complex technical concepts into clear insights for IT and business leadership
Strong collaboration skills to influence and drive change without direct authority
Expertise preparing high-impact presentations for senior leadership audiences
Commitment to continuous learning and rapidly acquiring new technical domain knowledge
Motivation to develop new or additional IAM expertise
Understanding of IAM concepts (authentication protocols, PAM, user lifecycle management)
Experience with IAM platforms (SailPoint, Active Directory, Entra ID, ServiceNow)
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