Hybrid Client Controls Senior Manager

at RBC

• Job title: Client Controls Senior Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Client Controls Senior Manager managing Client Controls team and ensuring effective risk management at RBC. Focused on regulatory compliance and operational risk within a wealth management environment.

Responsibilities

• Manage and deliver the (WME) Risk and control assessments (RCSA at both risk level and process level) including Head of RBC Brewin Dolphin attestation.
• Assess CFT key risk indicators (KRI’s) and risk appetite measure KRIs (RAM KRI) in partnership with Ops Risk to RBC Enterprise standards and perform periodic KRI refresh.
• Complete the mapping of key controls to the regulatory risk themes and support Regulatory Compliance with the annual risk questionnaire calculation to develop the regulatory risk assessment for CFT.
• Work with CAO Client Administrative Services team and Operational Risk to maintain oversight on Operational Risk Events (OREs) – ensuring that the control environment remains effective against live and emerging threats.
• Deliver the quarterly CASS (CORF) attestation.
• Deliver monthly CASS Resolution Pack assessment and attestation.
• Ensure audit activity related to Controls (including CASS risk) is managed by the Client Controls team.

Requirements

• Proven experience within the financial services sector, ideally within a wealth management environment.
• Experience in risk lifecycles, i.e. leading complex risk programmes.
• Expertise in designing and implementing frameworks that enhance execution and embed effective risk management practices.
• Experienced operational risk leader, managing a risk team.
• Experienced and competent at managing business projects and coordinating business initiatives in a structured manner.
• Good understanding of adherence to regulation and policy and able to evidence experience of embedding this in a similar environment.
• Proven project management skills, well organised and able to motivate and manage a group to deliver good outcomes for clients and colleagues.
• Able to understand and motivate non-client facing functions whilst always keeping the client in mind.
• Developed presentational and influencing skills to senior committee level (i.e. SteerCo / ExCo).

Benefits

• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team.