About the role

Integration Engineer at Ravelin guiding clients through the integration process. Leading a team of engineers and ensuring data quality and best practices.

Responsibilities

Act as a leader in establishing and developing best practices for Integration Engineers.
Support the Director of Integrations on initiatives around data quality and integration reviews.
Line manage a number of Integration Engineers, supporting and coaching them in their role.
Work directly with our clients to guide them through the integration process from start to finish, understand their payment flows, and highlight relevant product features.
Proactively carry out regular data quality checks and data wrangling throughout the integration process.
Stay ahead in client communications to manage expectations.
Collaborate with our Data Scientists, Data Engineering and Product teams to decide on the most appropriate approach for the client, based on what the client is trying to achieve.
Review existing integrations, including following up on changes flagged by the client, fielding questions, and advising on improvements.
Pragmatic problem solving - getting a client integration across the line often requires getting two very different systems to work with each other.
Actively promote knowledge sharing within the team, which includes documenting the working methods and specific integration details for each client.
Build a deep understanding of Ravelin's products and systems.

Around 3 years of experience with line management.
Experience of process improvement, automation and the challenges these bring (ideally in relation to complex data sets)
Ability to build strong relationships with different parts of Ravelin and our clients, and to break down difficult concepts into easy language.
Strong data analysis skills, especially familiarity with BigQuery/SQL.
Detail-oriented and tenacious to ensure the accuracy of the data that clients share with us.
Self-motivated with high dependability.
Being able to confidently interact with RESTful APIs.
General understanding of web and server technologies, including HTTP and JSON.
Strong documentation skills

Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
£1,000 Annual Wellness and Learning Budget — Prioritise your health, well-being and learning needs with funds for fitness, mental health, and more.
Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge or learn something new, up to you.
25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
Mental Health Support via Spill — Access professional mental health services when you need them.
Aviva Pension Scheme — Plan for the future with our pension program.
Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week on us!
Cycle-to-Work Scheme — Save on commuting costs while staying active.
BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.