About the role

  • Act as a leader in establishing and developing best practices for Integration Engineers.
  • Support the Director of Integrations on initiatives around data quality and integration reviews.
  • Line manage a number of Integration Engineers, supporting and coaching them in their role.
  • Work directly with our clients to guide them through the integration process from start to finish, understand their payment flows, and highlight relevant product features.
  • Proactively carry out regular data quality checks and data wrangling throughout the integration process.
  • Stay ahead in client communications to manage expectations.
  • Collaborate with our Data Scientists, Data Engineering and Product teams to decide on the most appropriate approach for the client, based on what the client is trying to achieve.
  • Review existing integrations, including following up on changes flagged by the client, fielding questions, and advising on improvements.
  • Pragmatic problem solving - getting a client integration across the line often requires getting two very different systems to work with each other.
  • Actively promote knowledge sharing within the team, which includes documenting the working methods and specific integration details for each client.
  • Build a deep understanding of Ravelin's products and systems.

Requirements

  • Around 3 years of experience with line management.
  • Experience of process improvement, automation and the challenges these bring (ideally in relation to complex data sets)
  • Ability to build strong relationships with different parts of Ravelin and our clients, and to break down difficult concepts into easy language.
  • Strong data analysis skills, especially familiarity with BigQuery/SQL.
  • Detail-oriented and tenacious to ensure the accuracy of the data that clients share with us.
  • Self-motivated with high dependability.
  • Being able to confidently interact with RESTful APIs.
  • General understanding of web and server technologies, including HTTP and JSON.
  • Strong documentation skills

Benefits

  • Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
  • Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
  • £1,000 Annual Wellness and Learning Budget — Prioritise your health, well-being and learning needs with funds for fitness, mental health, and more.
  • Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge or learn something new, up to you.
  • 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
  • Mental Health Support via Spill — Access professional mental health services when you need them.
  • Aviva Pension Scheme — Plan for the future with our pension program.
  • Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
  • Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week on us!
  • Cycle-to-Work Scheme — Save on commuting costs while staying active.
  • BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
  • Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.

Job title

Senior Integration Engineer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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