About the role

Integration Engineer supporting clients with their integrations to optimize fraud detection systems at Ravelin. Collaborating with internal teams to ensure the best client experience.

Responsibilities

Work directly with our clients to guide them through the integration process from start to finish, understand their payment flows, and highlight relevant product features.
Proactively carry out regular data quality checks and data wrangling throughout the integration process.
Stay ahead in client communications to manage expectations.
Collaborate with our Data Scientists, Data Engineering and Product teams to decide on the most appropriate approach for the client, based on what the client is trying to achieve.
Be a problem solver - getting a client integration across the line often requires getting two very different systems to work with each other.
Document the working methods and specific integration details for each client in order to share knowledge internally.
Build a deep understanding of Ravelin's products and systems

Solid data analysis skills, especially familiarity with BigQuery/SQL.
Being able to confidently interact with RESTful APIs, and experienced in explaining best practice usage to clients.
Ability to build strong relationships with our clients, and within different parts of Ravelin, and to break down difficult concepts into easy language.
Detail-oriented and tenacious to ensure the accuracy of the data that clients share with us.
Self-motivated with high dependability.
General understanding of web and server technologies, including HTTP and JSON.
Strong documentation skills
Experience with SDKs.

Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
£1,000 Annual Wellness and Learning Budget — Prioritise your health, well-being and learning needs with funds for fitness, mental health, and more.
Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge or learn something new, up to you.
25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
Mental Health Support via Spill — Access professional mental health services when you need them.
Aviva Pension Scheme — Plan for the future with our pension program.
Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week on us!
Cycle-to-Work Scheme — Save on commuting costs while staying active.
BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.