About the role

  • Sales Manager responsible for proactively managing group/catering opportunities for JW Marriott. Maximizing revenue through sales processes and delivering exceptional guest service.

Responsibilities

  • Proactively soliciting and managing group/catering related opportunities for groups up to 74 room nights on peak
  • Handles incoming requests, manages the Sales process which includes Site inspections
  • Turns over the opportunity to the Event Management Team
  • Actively upsells each business opportunity to maximize revenue
  • Adheres to all Company, safety and departmental policies and procedures
  • Fosters teamwork and provides excellent guest service
  • Anticipates guest needs to exceed guest expectations
  • Builds brand loyalty by living the JW Marriott Core Values

Requirements

  • High School Diploma or equivalent required; Bachelor’s Degree preferred
  • Hospitality Management degree beneficial
  • Excellent telephone sales skills
  • Excellent selling skills and understanding of sales processes
  • Knowledge of operations
  • Knowledge of Marriott lodging products, cultures and brand strategies
  • Knowledge of food trends, food and beverage and menu planning
  • Knowledge of contractual agreements and legal implications
  • Strong customer and relationship management skills
  • Effective decision-making skills
  • Good negotiation skills
  • Strong communication skills
  • Knowledge of overall hotel operations as they affect department
  • Ability to use standard software applications and hotel systems including SFA and Delphi

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off

Job title

Sales Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Tech skills

Location requirements

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