Sales Coordinator assisting in hotel marketing and sales activities. Supporting Sales Manager in lead generation, client coordination, and maintaining sales data.
Responsibilities
Assist Sales Manager in planning and administering sales and marketing policies and programs to foster and promote hotel patronage by performing the following duties.
Follow Sales Manager direction in booking and actively pursuing business.
Finds new leads through tele-prospecting and conducting internet research on market/industry trends and events.
Assist Sales Manager in developing and maintaining marketing plan and sales budget.
Engages and follows up with guests to ensure guest had a good experience.
Ensure meeting room(s) are set, organized, and clean for negotiated groups, clients, and/or as show room.
Coordinate with all groups or clients any meeting room details to include set up, catering requirements, and/or audio visual needs.
Ensure that all events have a proper form of payment.
Receive guest feedback, look for new business and build loyalty to existing business.
Follow up with the group or clients after each event for future booking.
Organizes, maintains, and tracks sales data.
Completes requests of Sales Manager and other management personnel, as applicable.
Follow-up as needed in Sales Manager’s absence.
All other duties as assigned.
Requirements
Preferably 1+ year of experience working hotel front desk or sales.
Brand Experience preferred not required.
Valid Driver’s License.
Strong Prospecting and Networking Skills.
Open Availability.
High school diploma; or one to three months related experience and/or training; or equivalent combination of education and experience.
To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software and internet.
Ability to calculate figures and amounts such as discounts, interest, and percentages.
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