Key Account Manager overseeing OTR sales and customer relationships in South Africa. Responsible for developing new business and maintaining key customer portfolios with site visits.
About the role
- Account Manager at Radisson Hotel Group in Berlin focusing on revenue growth and strategic account management. Collaborating with clients to enhance relationships and maximize business opportunities.
Responsibilities
- You are responsible for driving overall revenue and market share growth across your assigned existing and new client portfolio.
- You manage our entire hotel portfolio across brands with focus markets Hamburg and Hanover, including sales for Radisson Blu Hanover.
- You develop a consultative sales approach to maximize business opportunities.
- You identify new business contacts through continuous market analysis, develop them, and deepen relationships with existing clients.
- You create a strategic account plan for each key and prospect account.
- Through proactive communication, you strengthen collaboration within global account teams.
- You prepare reports and use appropriate systems to analyze data and develop action plans.
Requirements
- Ideally a university degree in a hospitality- or tourism-related field.
- Experience in sales within the hotel industry.
- Knowledge of revenue and yield management.
- Experience in contract drafting and negotiation.
- Fluent in German and English.
- Quick to adapt to various IT systems.
- Solution-oriented and ready to tackle any challenge.
- An open, positive personality with a passion for making a positive impact on others.
Benefits
- Permanent employment contract.
- Company car (VW Golf or similar).
- Flexible working model with 2 days of remote work per week.
- Team rates for you and your friends & family at all Radisson hotels.
- 30% discount on all food and beverages at all Radisson hotels.
- An additional day off gifted around your birthday.
- Access to more than 2,000 online trainings via the Radisson Academy.
- A bonus payment and a genuine gold “Yes I Can!” pin for every five years of service.
- Employee benefits portal with additional discounts and regional special offers.
- €550 net referral bonus for each hire made through your recommendation.
- Forbes Magazine — 3rd place in the “Best Employers 2023” ranking in the Travel and Leisure category.
- Regular fun team events (e.g., JP Morgan Run, Oktoberfest, Christmas party).
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