Validation Support Representative for PayJoy, analyzing alerts and preventing fraud. Aiding customers in emerging markets to gain financial stability and success.
About the role
- Customer Service Agent working in customer support for a logistics company, processing orders, and maintaining customer relationships.
Responsibilities
- The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently.
- Process and input all customer orders.
- Generating all related paperwork and necessary information required for customer work orders.
- Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management.
- Operate the computer terminal in a proficient manner.
Requirements
- Must have a high school diploma or general education degree (GED).
- 1 year experience in Customer Service-related capacity.
- Intermediate computer skills
- Proficient with MS Office Applications
- Business writing proficiency in English.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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