Analista de dados sênior na BP atuando em parceria com diferentes áreas para desenvolver e analisar dados estratégicos. Criação de dashboards e relatórios para controle das margens e resultados.
About the role
- Senior Quality and Process Analyst at Quality Digital, fostering quality culture and innovation. Responsible for improving processes and ensuring compliance through effective support and reporting.
Responsibilities
- Provide areas with the necessary inputs to develop action plans and follow up to ensure satisfaction and attainment of the established compliance requirements;
- Establish and promote a Quality and Process culture within the company;
- Implement internal control tools, continuous improvement practices and PDCA across operations;
- Design workflows, processes and procedures using market-standard tools (Visio, Bizagi and others);
- Report any non-conformities in the implemented processes;
- Participate in meetings and trainings; deliver management presentations;
- Work on innovation projects aimed at continuous improvement and learning;
- Create and maintain indicators (KPIs), proposing automation plans via BI technologies;
- Provide support to internal and external clients, handling remote or in-person service across varying levels of complexity;
- Manage quality in the operations under your responsibility.
Requirements
- Bachelor's degree (completed);
- Knowledge of IT best practices;
- Basic knowledge of ITIL and COBIT;
- Intermediate proficiency in Microsoft Office.
- The following are considered assets / nice-to-haves:
- ITIL certification;
- COBIT certification;
- Continuous improvement methodologies (Lean, PDCA, DMAIC, Six Sigma);
- Quality tools (flowchart, SIPOC, Ishikawa/fishbone, Pareto, FMEA, 5W2H);
- Process mapping (BPMN, AS-IS / TO-BE);
- Indicator management and analysis (KPIs, SLAs and OKRs);
- Advanced Excel skills and visualization tools (Power BI, Tableau);
- Development of procedures, policies and manuals.
Benefits
- Meal and/or grocery allowance for food purchases and meals 🍴
- Medical and dental coverage for you and your family** 💙
- Pharmacy partnerships for medication discounts** 💊
- Childcare allowance according to current policy** 🍼
- Gym membership subsidy to encourage exercise** 🤸♀️🤸♂️
- Partnership with SESC for a variety of cultural and leisure programs** ✈
- Partnerships for language studies, technology training and online course platforms** 📚
- Payroll-deductible loans with attractive rates + financial education program 💰
- Corporate University and learning paths with diverse content on technology, soft skills, market trends and more 👨💻
- Employee referral program with opportunities for rewards and bonuses 🎁
- Group life insurance ⛑
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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