Service Manager overseeing data center cooling systems and ensuring operational excellence for critical customers. Engaging in project management, technical training, and team leadership role.
Responsibilities
Serve as the technical service expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies.
Support training of site level technicians and customers regarding installation, commissioning, maintenance, and troubleshooting activities
Manage the service components of startup/commissioning projects and operational activities for CDU and adjacent liquid cooling offerings.
Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling systems and services.
Leverage previous experience to help lead and develop high performing teams of technical professionals
Manage and complete daily operations of site personnel, chemistry, reporting, budget, and maintenance programs
Maintain established relationships with Key Contacts
Can perform most of the positions managed. Can troubleshoot systems, maintain inventory management, and perform system audits
Communicate, report, and resolve issues with minimal support from Operations Management team
Requirements
Associate’s degree
5 years of experience in data center infrastructure, with a strong focus on mechanical systems, cooling technologies, and commissioning processes.
Possess a valid driver's license and acceptable Motor Vehicle Record
Proven track record in data center construction, startup, and operational support.
Water treatment or wastewater operations experience
Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation.
Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders
Experience working in a startup or fast-paced environment is a plus.
Benefits
Paid training held in the field and at Nalco Water Headquarters in Naperville, IL
Enjoy a flexible, independent work environment
Receive a non-decaled company vehicle for business and personal use
Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
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