About the role

  • Retail Relationship Manager supporting consumer and mortgage loans in managing non-performing loans. Engaging in negotiations for debt resolutions with borrowers and stakeholders in Greece.

Responsibilities

  • Overview of a number of assigned cases/borrowers as part of a NPL portfolio
  • Engagement in workout discussions and negotiations with borrowers, legal advisors and other related parties towards resolution of the exposure
  • Independently determining effective workout strategies (consensual/ non-consensual) while ensuring prompt implementation of approved action plan
  • Monitoring the relationship and the workout strategy (ie restructuring) and working closely with other internal teams (legal, loan administration, credit and committees)
  • Preparing proposals for debt restructuring, settlement proposals and various action plans for management’s approval
  • Engage on personalized and one to one discussions with customers on our premises
  • Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

  • Professional experience in non-performing Loans (at least 2 years, involving hands-on management of secured and unsecured loans, collections and restructuring units)
  • Negotiation and communication skills and ability to interact with different debtors
  • Interact effectively with different stakeholders
  • Good track record in executing complex and difficult transactions, and strong financial analysis skills
  • Understanding of SBL/SME industries dynamics
  • Knowledge of the new legal framework and tools (i.e. foreclosure, special administration, platforms)
  • Comfortable working in high pressure environments and on an agile delivery plan; and exceptional attention to detail

Benefits

  • Competitive compensation and monthly bonus programs
  • Modern facilities, Ping Pong room, free coffee and beverages
  • Cutting-edge IT equipment
  • Private health insurance, onsite occupational doctor and nutritionist
  • Career and talent development tools
  • On-the-job training & coaching, personalized annual learning and development plan
  • Employee referral bonus, regular wellbeing, ESG, and volunteering activities

Job title

Retail Relationship Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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