IT Director coordinating design and optimization of OpenShift platform at USAA. Driving strategic direction, risk management, and vendor oversight in technology support functions.
About the role
- Setting the technical strategy for our Retail portfolio, guiding clients on large-scale transformation in areas like digital commerce, customer data platforms (CDP), supply chain optimization, and AI-driven personalization.
- Acting as the senior technical advisor during high-stakes sales pursuits, partnering with the sales team to design innovative, scalable, and data-driven solutions.
- Leading and mentoring a community of senior architects, fostering a culture of technical excellence and innovation specific to the Retail industry.
- Building and maintaining C-suite relationships with client CTOs, CIOs, and Heads of Digital, acting as their trusted advisor.
- Driving the Qodea innovation agenda within the Retail sector, ensuring our teams are operating at the frontier of technology to solve problems that "don't even have answers yet."
Requirements
- Demonstrable experience in the Retail sector, with a deep understanding of its unique technical, commercial, and customer-centric challenges.
- Extensive experience operating as a senior technical authority (e.g., Principal Architect, Director) on large-scale, complex technology programs.
- Proven track record of designing and delivering transformative solutions in areas such as e-commerce platforms, customer data/personalization, supply chain, or martech.
- Demonstrable experience in C-suite advisory, acting as a trusted technical partner to CTOs, CIOs, and senior business leaders.
Benefits
- Competitive base salary.
- Matching pension scheme (up to 5%) from day one.
- Discretionary company bonus scheme.
- 4 x annual salary Death in Service coverage from day one.
- Employee referral scheme.
- Tech Scheme.
- Private medical insurance from day one.
- Optical and dental cash back scheme.
- Help@Hand app: access to remote GPs, second opinions, mental health support, and physiotherapy.
- EAP service.
- Cycle to Work scheme.
- 36 days annual leave (inclusive of bank holidays).
- An extra paid day off for your birthday.
- Ten paid learning days per year.
- Flexible working hours.
- Market-leading parental leave.
- Sabbatical leave (after five years).
- Work from anywhere (up to 3 weeks per year).
- Industry-recognised training and certifications.
- Bonusly employee recognition and rewards platform.
- Clear opportunities for career development.
- Length of Service Awards.
- Regular company events.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
BH
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