About the role

  • Studentische Aushilfe im Call Center für Terminvereinbarungen. Telefonische und schriftliche Kundenkommunikation sowie Bearbeitung von Beschwerden in Berlin.

Responsibilities

  • Scheduling appointments for house connections
  • Telephone and written communication with customers
  • Receiving and handling customer complaints
  • Maintaining and updating data in client portals

Requirements

  • Confident use of MS Office and experience in data maintenance
  • Structured and organized approach to work
  • Strong service orientation and professional demeanor
  • Very good German language skills
  • IT skills are an advantage

Benefits

  • Tax-free benefit of €30 per month
  • Integration into a successful team
  • Flexible working hours and the option to work remotely in accordance with our policies

Job title

Working Student — Call Center

Job type

Experience level

Entry level

Salary

€15 - €16 per hour

Degree requirement

High School Diploma

Location requirements

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