Call Center Specialist providing assistance and clear communication with callers for CHN healthcare. Ensuring customer satisfaction through effective call management and information delivery.
QG
Hybrid Working Student — Call Center
Posted 2 months ago
About the role
- Studentische Aushilfe im Call Center für Terminvereinbarungen. Telefonische und schriftliche Kundenkommunikation sowie Bearbeitung von Beschwerden in Berlin.
Responsibilities
- Scheduling appointments for house connections
- Telephone and written communication with customers
- Receiving and handling customer complaints
- Maintaining and updating data in client portals
Requirements
- Confident use of MS Office and experience in data maintenance
- Structured and organized approach to work
- Strong service orientation and professional demeanor
- Very good German language skills
- IT skills are an advantage
Benefits
- Tax-free benefit of €30 per month
- Integration into a successful team
- Flexible working hours and the option to work remotely in accordance with our policies
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