Studentische Aushilfe im Call Center für Terminvereinbarungen. Telefonische und schriftliche Kundenkommunikation sowie Bearbeitung von Beschwerden in Berlin.
Responsibilities
Scheduling appointments for house connections
Telephone and written communication with customers
Receiving and handling customer complaints
Maintaining and updating data in client portals
Requirements
Confident use of MS Office and experience in data maintenance
Structured and organized approach to work
Strong service orientation and professional demeanor
Very good German language skills
IT skills are an advantage
Benefits
Tax-free benefit of €30 per month
Integration into a successful team
Flexible working hours and the option to work remotely in accordance with our policies
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