Coworking manager position at Covivio, designing workspaces in line with client needs. Managing operational support, budget, client relations, and team coordination.
About the role
- Manager relations clients managing client relationships and team performance for a logistics outsourcing company. Responsible for service levels and contractual compliance with clients.
Responsibilities
- You are responsible for the commercial relationship with one or more clients, and you optimize results and the resulting working capital (WCR).
- You ensure operational follow-up and oversee the management of the team.
- You manage the client relationship and ensure contract compliance (Purchasing, Logistics, Quality, Operations).
- You are responsible for the contractual service level to be delivered through dashboards presented monthly to the client, in particular via:
- · KPIs and productivity
- · Compliance with On-Time Delivery (OTD)
- · Price/cost performance
- · Dispute management
- You are responsible for internal service levels through the key indicators of each team member, notably:
- · Acknowledgment rate on supplier orders
- · Number of orders per month
- · Anomaly rate
- · Number of orphaned goods receipts/delivery notes
- · Monitoring of unpaid invoices
- You manage a team and may occasionally support them with order placement when needed.
- As part of following up actions with your clients, you may be required to travel occasionally.
Requirements
- Master’s degree (Bac+5) preferred
- Strong proficiency in Microsoft Office
- Minimum 8 years of management experience
- English (written and spoken) preferred
Benefits
- Meal vouchers
- RTT (additional time-off days)
- 13th-month salary
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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