Step into an exciting role as a London Market Claims Administrator, supporting the efficient management of a wide range of claims across multiple lines, including Professional Indemnity, Construction, International Property, Casualty, and Marine & Energy.
Leverage automation tools to efficiently manage the administration of a high volume of low-value, cross-class claims, ensuring accuracy and speed.
Support with the administration of claims which fall outside automation applying sound judgement and problem-solving skills.
Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately, ensuring they are adequately reserved, and settled economically and fairly.
Deliver exceptional service by collaborating with brokers and suppliers to achieve positive outcomes for all parties.
Contribute to innovation by supporting projects focused on Operational Excellence, Analytics, and Automation, helping to shape the future of claims handling.
Requirements
Applicants must have the right to work in the UK as visa sponsorship is not available for this role
Ability to structure the day effectively, prioritising tasks and responsibilities to meet deadlines.
Strong written and verbal communication skills, with the capacity to adapt to different audiences.
Proficiency in Microsoft applications and confidence in working with technology, including automation tools.
Collaborative approach and commitment to contributing to a positive team environment.
Benefits
30 days holiday a year with the option to buy up to 2 additional days.
Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
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