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About the role
- Claims Administrator role in London Market handling various claims across Professional Indemnity, Construction, and more. Collaborating with partners and innovating claims processes effectively.
Responsibilities
- Step into an exciting role as a London Market Claims Administrator, supporting the efficient management of a wide range of claims across multiple lines, including Professional Indemnity, Construction, International Property, Casualty, and Marine & Energy.
- Leverage automation tools to efficiently manage the administration of a high volume of low-value, cross-class claims, ensuring accuracy and speed.
- Support with the administration of claims which fall outside automation applying sound judgement and problem-solving skills.
- Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately, ensuring they are adequately reserved, and settled economically and fairly.
- Deliver exceptional service by collaborating with brokers and suppliers to achieve positive outcomes for all parties.
- Contribute to innovation by supporting projects focused on Operational Excellence, Analytics, and Automation, helping to shape the future of claims handling.
Requirements
- Applicants must have the right to work in the UK as visa sponsorship is not available for this role
- Ability to structure the day effectively, prioritising tasks and responsibilities to meet deadlines.
- Strong written and verbal communication skills, with the capacity to adapt to different audiences.
- Proficiency in Microsoft applications and confidence in working with technology, including automation tools.
- Collaborative approach and commitment to contributing to a positive team environment.
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
- Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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