Junior Relationship Manager at qards managing Sparkassen clients digitally and on-site. Participate in the future of digital payment services in Germany.
Responsibilities
Hold regular meetings with assigned clients
Analyze strengths and weaknesses in card operations and recommend measures for improvement
Promote and place new products and additional services
Create and maintain presentation materials
Train Sparkassen advisors on card products
Serve as the central point of contact for incoming customer inquiries
Represent qards at external conferences and trade shows
Requirements
Completed commercial vocational training, preferably with an additional qualification in business administration (e.g., Sparkassen-Betriebswirt)
Experience in similar roles, ideally within the banking sector
Knowledge of card operations or the payments area (preferably within Sparkassen)
Strong organizational skills
Excellent communication skills
Proficient in common MS Office applications
Fluent German (C2) and good English (B2)
Benefits
30+ days of annual leave per year
Flexible working hours (flextime) and home office/remote work options
Extensive development and training opportunities
Prepaid card (Pluxee or Edenred) with regular tax-free credits
Wellness and health programs
Canteen with meal subsidy and free hot drinks/water
Secure, future-proof workplace
Additional benefits such as a job ticket, company bike (Jobrad), employee discounts, etc.
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