Senior Manager leading SAP Customer transformation journeys for clients by implementing SAP solutions to achieve revenue growth. Focused on technology enabled change across digital core and customer interactions.
Responsibilities
lead our clients in their customer transformation journey
reimagining exceptional experiences to their customers and employees
achieving revenue growth goals without boundaries
implement and effectively use SAP offerings to solve business problems
focus on delivering business led, technology enabled change across the digital core and latest mobile, analytics, and cloud solutions
primary focus will be on Lead to Cash transformation for our clients
Requirements
intimate-level abilities with, and/or a proven record of success directing efforts in a SAP Customer consulting capacity
Engaging with clients' business and IT teams to understand key business goals and translate those to a SAP Customer solution
Defining project scope and providing project implementation estimates
Managing and mentoring SAP Customer technical staff
Demonstrating intimate-level knowledge and understanding of SAP Customer application based solutions
Demonstrating intimate-level knowledge in consulting, designing, implementing and leading significant tracks on larger project or leading medium sized consulting engagements within the SAP Customer product suite
Designing, building (hands-on configuration, if needed), testing and deploying the SAP Customer solution components
Understanding the impact of master data and hierarchies on the OTC process
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