AI Product Engineer at Aspire Software creating AI - driven product solutions in Lebanon. Engaging in full - cycle ownership from backend to frontend within a hybrid work environment.
About the role
- Director leading end-to-end transformation of Customer Experience across multiple domains at PwC. Overseeing architecture of CCaaS platforms and enhancing customer interactions through innovative solutions.
Responsibilities
- Own the thorough transformation of Customer Experience across multiple workstreams and domains, with clear vision, scope, roadmap, and value case; manage plans, budgets, and benefits realization
- Lead the architecture design and configuration of CCaaS platforms and manage routing and queuing processes
- Oversee the implementation of workforce management and conversational AI solutions
- Direct reporting, analytics, and outbound dialer strategies
- Integrate CRM and telephony systems to enhance customer interactions
- Develop and execute a unified customer data strategy
- Lead cross-functional teams through every project phase from strategy to deployment
- Deliver innovative solutions that drive measurable business outcomes
- Shape proposals, lead pursuits, expand accounts, and contribute thought leadership and market insights
Requirements
- Bachelor's Degree
- At least 8 years of experience with CCaaS transformations
- Master's Degree preferred
- Demonstrating impact using AI/GenAI for improvements
- Designing target operating models and leading change
- Recognized market presence and alliance ecosystem leadership
- Directing CCaaS/AI stakeholders and overseeing reviews
- Hands-on experience with CCaaS tools and integrations
- Proven portfolio management and executive stakeholder engagement
- Thought leader level leadership and communication at c-suite level
- Track record of shaping proposals and contributing thought leadership
Benefits
- medical
- dental
- vision
- 401k
- holiday pay
- vacation
- personal and family sick leave
- annual discretionary bonus
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
AI Automation Engineer responsible for designing and deploying AI agents for Aspire Software in Lebanon. Supporting business operations and enhancing productivity through AI technology.
AI Engineer at Texada, shaping AI strategy and collaborating with teams for innovative AI solutions. Responsible for defining AI architecture and ensuring scalability of solutions.
AI Ops Engineer leading the lifecycle of AI services at One NZ. Work on observability, operational signals, and cost - efficient AI operations.
Engineer building end - to - end AI products for clinical workflows at a healthtech startup. Collaborating with clinicians and tech teams for responsible AI deployment in healthcare.
Lead AI Engineer for Gartner driving end - to - end productionalization of AI initiatives. Spearheading MLOps implementation and collaborating with data science teams for scalable solutions.
ML AI Architect designing end - to - end AI architectures for fintech platform. Leading AI innovation and ensuring secure, scalable infrastructure for financial services.
Responsible AI Lead overseeing governance and risk management for AI applications in a large data - driven organization. Ensuring conformity and facilitating the secure deployment of AI usage.
Join ML6 as an AI Engineer to build innovative AI systems solving real - world challenges and collaborating with diverse teams. Work on generative AI and traditional ML frameworks for impactful solutions.
AI Engineer developing public tools and agents for StackOne's integration platform. Collaborating with engineering on product development and fostering community engagement.