Director leading end - to - end transformation of Customer Experience across multiple domains at PwC. Overseeing architecture of CCaaS platforms and enhancing customer interactions through innovative solutions.
About the role
- Lead AI Engineer for Gartner driving end-to-end productionalization of AI initiatives. Spearheading MLOps implementation and collaborating with data science teams for scalable solutions.
Responsibilities
- Lead the full lifecycle of AI/ML model productionalization
- Establish resilient MLOps and LLMOps pipelines for seamless model deployment, orchestration, and monitoring at scale
- Architect and implement scalable AI infrastructure and deployment strategies
- Define and enforce best practices for AI model lifecycle management
- Build and maintain production-ready AI systems
- Champion technical design sessions and mentor engineering teams
- Develop and maintain automated frameworks for model validation and monitoring
- Collaborate closely with data science teams to operationalize experimental models
- Continuously evaluate and adopt emerging technologies in AI engineering, MLOps, and LLMOps
Requirements
- 4+ years of progressive experience in AI/ML engineering
- High proficiency in MLOps and LLMOps platforms (e.g., MLflow, Kubeflow, Weights & Biases)
- Strong DevOps background, including hands-on experience with containerization (Docker, Kubernetes) and CI/CD pipeline automation
- Advanced programming skills in Python, with deep familiarity in ML frameworks (TensorFlow, PyTorch, Scikit-learn)
- Proficient in leveraging cloud platforms (AWS, Azure, GCP) and their native AI/ML services
- Solid experience in infrastructure as code (Terraform, CloudFormation) and configuration management
- Expertise in model monitoring, drift detection, and performance optimization for production models
- Strong understanding of data engineering pipelines and real-time data processing architectures
- Experience designing and developing APIs and working within microservices architectures
Benefits
- Comprehensive medical, dental insurance and vision plan
- 401K with corporate match, immediate vesting
- 20+ PTO days plus holidays and floating holidays in your first year
- Health-and-wellness-related allowance programs
- Parental leave
- Tuition reimbursement
- Employee Stock Purchase Plan
- Employee Assistance Program
- Gartner Gives Charity Match
- Competitive compensation and limitless growth and learning opportunities
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