Sales Support Associate creating emotional connections for customers at Calvin Klein. Involved in inventory management, customer service, and brand promotion, ensuring exceptional experience.
Responsibilities
Sales Support Associates are brand ambassadors responsible for creating an emotional connection between our customers and the brand.
They consistently exceed expectations, provide exceptional service and display passion for our brand.
Executes replenishment based on sell-through and available backstock; ensures sales floor inventory levels and size availability aligns with brand standards.
Supports the store team as a runner for backstock, fitting room, and cashwrap.
Maintains an in-depth knowledge of product and promotions to execute replenishment and pulls efficiently.
Executes processing, replenishment, promotions, and visual/marketing directives in alignment with brand standards; achieves or exceeds the brand’s UPH processing standards.
Upholds backstock organization and adheres to all company tools, policies and procedures.
Maintains awareness of potential theft and reports concerns to management.
Demonstrates a sense of pride, commitment, and passion for the brand and our customers.
Requirements
Prior retail experience preferred.
High school graduate/equivalent preferred.
Flexible schedule required including nights, weekends and overnight shifts.
Excellent communication and time management skills.
Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.
Benefits
Insurance: best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.
401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.
Flexible Workplace: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules.
Wellbeing Support: A variety of wellbeing tools and programs.
Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.
Education Assistance: Receive support for continued education including tuition reimbursement.
Associate Discount: Shop at our company outlets and e-commerce sites at a discount.
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