Lead systems implementation and process change within Business Operations and Strategy team at Lloyds Banking Group. Collaborate with vendors and support incident management for robust platform operations.
About the role
- BPMN Consultant developing BPMN-compliant process models for state agency legacy systems. Collaborating with stakeholders for business process definition and modernization planning.
Responsibilities
- Develop and maintain BPMN 2.0–compliant process models for state agency legacy systems.
- Document current-state (“as-is”) business processes, decision points, roles, and system interaction.
- Collaborate with business users and subject matter experts to validate process models and documentation.
- Identify process gaps, inefficiencies, manual workarounds, and areas impacted by legacy system limitations.
- Assist in defining future-state (“to-be”) business processes aligned with modernization objectives.
- Support development of process improvement recommendations and modernization assumptions.
- Ensure future-state processes are clearly documented, vendor-neutral, and traceable to business requirements.
- Participate in workshops, interviews, and working sessions with business and technical stakeholders.
- Coordinate with project managers, technical writers, reporting, and data teams to ensure alignment across documentation.
- Incorporate feedback and updates into process models and supporting artifacts.
Requirements
- 5+ years of experience performing business process analysis and BPMN modeling.
- Demonstrated experience creating BPMN 2.0 diagrams for enterprise or government systems.
- Experience documenting processes supported by legacy application environments.
- Strong analytical, facilitation, and documentation skills.
- Minimum Education: Bachelor’s Degree in Business Analysis, Information Systems, or related field. Master’s Degree preferred.
Job title
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Not specified
Degree requirement
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