Hybrid Solutions Consultant

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About the role

  • Solutions Consultant at Prolific, partnering with AI model creators to provide human data solutions. Responsible for client engagement, demonstrations, and technical advisory throughout the sales process.

Responsibilities

  • Conducting deep discovery sessions with AI Researchers, technical program managers, and others to understand research workflows, pain points, requirements and objectives
  • Design and deliver compelling, customized platform demonstrations and presentations that specifically address the customer’s unique research needs and clearly highlight the ROI and competitive advantages of Prolific
  • Be an integral part of the sales/pre sales customer journey, including a close partnership with AEs on the customer journey
  • Act as the primary technical contact for the sales and success teams, addressing complex questions related to data security, privacy, platform architecture, API integrations, and participant quality
  • Scope, execute, and document successful technical validation activities, including pilot projects and PoC’s, ensuring a clear path to production adoption
  • Drive the completion of technical and security portions of RFP’s, RFI’s, and customer security questionnaires in collaboration with legal and engineering teams
  • Be a voice for and advocate of customer needs to internal stakeholders, including Product and services, sharing signals and needs from customers to influence future strategic direction.

Requirements

  • 4+ years in a customer-facing strategic or enterprise solutions engineering/consulting role
  • Strong understanding of API design, web technologies, data transfer/security protocols, and cloud architecture
  • Exceptional verbal and written communication skills, with the ability to explain complex technical concepts clearly to both technical and non-technical audiences (executives, researchers, developers, and program managers)
  • Ability to become an expert in the AI research industry and its techniques to understand how human feedback provides demonstrable value to models and outcomes
  • Willingness to travel as needed for client meetings and internal events
  • Experience with proposals, information security standards, and alignment with technical buyers.

Benefits

  • Competitive salary
  • Remote working opportunities

Job title

Solutions Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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