Operations Control Planner coordinating service workflow for the applicable Service region. Ensuring scheduling, planning, and resource allocation within various service projects.
Responsibilities
Responsible for planning, scheduling and coordinating the service workflow in the Service group for the applicable Service region
Conducts order review meetings of incoming new orders to verify schedule, material, safety, and commercial requirements
Prepare material requisitions for any required project materials/rentals
Prepare work order information for crews
Schedule and dispatch personnel and equipment for region
Conduct exit meetings with crew leaders to review work orders
Monitor compliance to the schedule and modify as emergencies occur
Provide technical and logistical support to crews in the field as required
Collect and distribute all applicable post job information including trip reports, time sheets, test reports, processing logs, and QA/QC checklists
Maintain master job schedule for region and supply updates to open order reports
Review and code purchase card statements and other A/P activities as applicable for the region
Provide invoicing notifications to order administrator for completed orders
Assist FSM in calibration and maintenance planning of equipment.
Requirements
Bachelor’s degree in business or related technical field
3-5 years of previous experience in scheduling operations in the service industry or a minimum of 3-5 years of progressive experience in field service operations (substation related) and/or transformer manufacturing
Knowledge of Power Transformer Field Service operations
Self-motivated and possess strong influencing, organization, and communication skills
Excellent written and verbal communication skills
Excellent organizational skills with a strong focus on attention to detail
Must be a team player with a positive attitude
Strong interpersonal skills are required to achieve cooperation, negotiate and reach agreement with customers, suppliers, and internal employees
Strong business acumen with the ability to multi-task and handle multiple projects concurrently in order to cost-effectively meet fixed schedules.
Benefits
Must be able to sit or stand for extended periods of time
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