Operations Director overseeing strategic operations at ServiceMac, ensuring compliance and quality while leading a large team. Focused on implementing departmental goals and supporting staff development.
Responsibilities
Provides strategic oversight for a major area of operations
Implements goals, objectives, and work standards for the department
Applies policies and procedures that comply with regulatory and statutory guidelines
Plans, organizes, administers, reviews, and evaluates the activities of staff
Contributes to the overall quality of the department by developing and coordinating work teams
Directs the selection of staff and provides for their training and professional development
Requirements
Bachelor’s degree or equivalent combination of education and experience
Advanced degree preferred
8+ years progressive management experience
Demonstrated competency in executing strategic plans
Ability to learn needs of a wide range of employees while driving team performance
Experience and knowledge of functional tools and infrastructure
Understanding of metrics/dashboards that drive culture of continuous improvement
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